Posh Nelly Original Artisan

Shipping & Delivery

We aim to process all orders within 7 working days but as these are personalised items, please allow up to 14 working days for your order to be dispatched (it rarely takes us this long). Once your order has left us, your chosen courier are responsible for the accurate and timely delivery of your parcel. 

UK Delivery Prices

We currently only ship to the UK.

Royal Mail 1st Class (1-3 Days)  £4.60 - After spending time lovingly creating your custom apparel, the last thing we want is to risk it going missing when it leaves us. This is why we use Royal Mail 1st Class (1-3 Days) to ensure your order arrives quickly and safely, this is a flat fee no matter how large your order. 

Eco Friendly ♻️

The bags we use to ship your order are produced from a by-product of sugar cane, and grown on reclaimed wasteland and therefore having no impact on the rainforest, our eco mailing bags are fully recyclable, use no fossil fuels and are produced from one of the greenest material on the market.

How do I recycle it?

Recycle as you would any other recyclable product. It can then be put back into the recycling process and re-used.

 

Please note that to cancel your order, you must cancel it before it reaches the 'processing' status.

On receipt of your order please check the packaging and contents carefully. If any of your parcels are damaged or missing please specify this on the delivery note when you sign for the goods. 

If you have any problems with your delivery or goods within your order, i.e. faults, damage or defects you must notify us within 14 days of receiving your order.

When confirming your order, please check that all the details supplied are correct and that you keep an eye on tracking, any items returned to us through no fault of Uncie will incur a further charge to re-send.